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Old 02-01-07, 07:06 PM   #5 (permalink)
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Re: Perform a new installation of Windows XP

To create a multiboot system with Windows NT 4.0 and Windows XP

Using a multiboot system with both Windows NT 4.0 and Windows XP is not recommended as a long-term solution. The NTFS update in Service Pack 5 (SP5) for Windows NT 4.0 is provided only to help you evaluate and upgrade to Windows XP.
To create a multiboot system with Windows NT 4.0 and Windows XP:
  • Make sure that your hard disk is formatted with the correct file system: either FAT32 or NTFS.
  • Install Windows NT 4.0, download Windows NT Service Pack 5 from Microsoft, and install the service pack. Then install Windows XP to a separate volume.
  • Install each operating system according to the standard installation procedure.
Note: If you intend to install more than one operating system consisting of some combination of Windows NT 4.0 with either Windows 2000 or Windows XP as the only installed operating systems, you must make sure that you have installed Service Pack 5 or higher for Windows NT 4.0. You can download the latest Windows NT 4.0 Service Pack here: Windows NT 4.0 Service Pack 6a (http://www.microsoft.com/ntserver/nt...P6/allSP6.asp).
Windows XP automatically upgrades any NTFS partitions that it finds on your system to the version of NTFS that is used in Windows 2000 and Windows XP. However, Windows NT 4.0 requires Service Pack 5 to read and write files on a volume that is formatted with the version of NTFS used in Windows 2000 and Windows XP.
Installing programs on more than one operating system

If you have more than one operating system, and you want certain programs or drivers to work on both systems, you must install those items on each system separately. For example, if you want to use Microsoft Word on a computer with both Windows 98 and Windows XP installed, you have to install Microsoft Word two times (once on Windows 98 and once on Windows XP).
You can install the program to the same path for different operating systems, as long as the target location uses a file system both operating systems can read.
Note: Windows 95 or Windows 98 might reconfigure hardware settings the first time you use them, which might cause configuration problems when you start Windows XP.
Specifying the default operating system for startup

If you have more than one operating system on your computer, you can set the operating system that you want to use as the default when you start your computer:
  • Click Start, click Control Panel, and then double-click System.
  • On the Advanced tab, under Startup and Recovery, click Settings.
  • Under System startup, in the Default operating system list, click the operating system that you want to start when you turn on your computer.
  • Select the Display list of operating systems for check box, and then type the number of seconds for which you want the list displayed before the default operating system starts.
Warning: The boot options file (Boot.ini) controls the number and order of operating systems on your computer. To manually edit this file, click Edit on the Startup and Recovery tab. Use caution when modifying the boot options file. Doing so incorrectly might render your computer unusable. For more information, see Microsoft Knowledge Base article 289022.
Troubleshooting problems with multiboot systems

These additional troubleshooting ideas might help you resolve your issue without having to call technical support:
Errors with Internet Explorer:
  • When you start Microsoft Internet Explorer, the browser might quit and you might receive an error message that is similar to the following:
iexplore caused an Invalid Page Fault in module kernel32.dll
This error might occur if you install multiple operating systems on a single volume. To resolve this issue, install each operating system on a separate volume.
You cannot configure your computer to start both Windows 95 and Windows 98 (or Windows Millennium Edition)
  • You cannot configure a computer to multiboot Windows 95 and Windows 98 (or Windows Millennium Edition) because those platforms use the same boot file. Therefore, multibooting Windows 95, Windows 98 and Windows Millennium Edition at the same time is not supported.
The boot menu does not appear upon startup
  • When you start your computer, the boot menu does not appear and you are unable to start Windows XP. This problem might occur if you install Windows 95, Windows 98 or Windows Millennium Edition after you install Windows XP. To resolve this issue, repair or reinstall Windows XP.
For more information about multibooting with Windows 2000 and Windows XP, see Multibooting with Windows 2000 and Windows XP (http://www.microsoft.com/windows2000.../mltiboot.asp).
Also, see Microsoft Knowledge Base article 205287.
Repair or recover a system

You can repair or recover your system in several different ways. Instructions for each method are below. Try the methods in this order:
  • Revert to the "Last Known Good" configuration.
  • Start the computer in Safe Mode and try to fix the problem.
  • Use the Windows XP Recovery Console.
  • Use System Restore.
  • Use Automated System Recovery (works for Windows XP Professional only, not Windows XP Home Edition).
To use the Last Known Good configuration:

If Windows XP will not start, you can restore your system to the Last Known Good configuration – in other words, your most recent settings that worked. Here's how:
  • Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.
  • Use the arrow keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
  • If a boot menu appears, use the arrow keys to select Microsoft Windows XP, and then press ENTER. Windows XP restores the computer to the most recent restore point.
To use the Windows XP Recovery Console:

The Windows XP Recovery Console allows you to:
  • Use, copy, rename, or replace operating system files and folders.
  • Enable or disable service or device startup when you next start your computer.
  • Repair the file system boot sector or the Master Boot Record (MBR).
  • Create and format partitions on drives.
Here's how to use the Recovery Console:
  • Insert the Windows XP CD into your CD-ROM drive, and then restart your computer.
  • On the menu that appears, click Install Windows XP.
  • Press R to repair the selected Windows installation.
When you use the Recovery Console, you will be prompted to enter the Administrator account password. If you enter an incorrect password three times, the Recovery Console will close. If the database that contains user account information for your computer is missing or damaged, you will not be able to use the Recovery Console.
After you enter your password and the Recovery Console starts, type exit to restart the computer. The Recovery Console has some other limitations. For details, see Microsoft Knowledge Base article 314058: Description of the Windows XP Recovery Console.
To use System Restore

The following section describes how to use the System Restore tool to return your computer to a previous working state. System Restore takes a "snapshot" of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.
To create a restore point

Creating a restore point is useful any time you anticipate making changes to your computer that are risky or that might make your computer unstable.
  • To access the System Restore Wizard, click Start, and then click Help and Support. Click Performance and Maintenance, click Using System Restore to undo changes, and then click Run the System Restore Wizard.
  • Click Create a restore point, and then click Next.
  • In the Restore point box, type a name to identify this restore point. System Restore automatically adds to this name the date and time that this restore point is created.
  • To finish creating this restore point, click Create.
Using System Restore to Restore Windows XP

If Windows XP will start, you can use System Restore to set your system back to an earlier, working point. Here's how:
  • Log on to Windows as Administrator.
  • Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  • On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
  • On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message might appear that lists configuration changes that System Restore will make. Click OK.
  • On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  • Log on to the computer as Administrator. The System Restore Restoration Complete page appears. Click OK.
To use Automated System Recovery:

We recommend that you regularly create backups as part of an overall plan for system recovery.
Note: Restoring from backup should be a last resort for system recovery. Use this method only after you have exhausted other options. For example, you should first try starting the computer in Safe Mode and reverting to the Last Known Good configuration. These steps are described earlier in this section.
Automated System Recovery (ASR) is a two-part system; it includes ASR backup and ASR restore. The ASR Wizard, located on the Start menu under Accessories\System Tools\Backup, does the backup portion. The wizard backs up the system state, system services, and all the disks that are associated with the operating system components. ASR also creates a file that contains information about the backup, the disk configurations (including basic and dynamic volumes), and how to perform a restore.
You can access the restore portion by pressing F2 when prompted in the text-mode portion of Setup. ASR reads the disk configurations from the file that it creates. It restores all the disk signatures, volumes, and partitions on the disks that you need to start the computer. ASR will try to restore all the disk configurations, but under some circumstances it might not be able to. ASR then installs a simple installation of Windows and automatically starts a restoration using the backup created by the ASR Wizard.
For more information about system recovery and repair, see the following Microsoft Knowledge Base articles:
  • 818903: Automated System Recovery Overview in Windows XP
  • 322756: How to Back Up, Edit, and Restore the Registry in Windows XP
  • 306084: How to Restore the Operating System to a Previous State in Windows XP
  • 304449: How to Start the System Restore Tool from a Command Prompt in Windows XP
  • 302700: An Error Message Is Displayed When You Attempt to Use the Automated System Recovery Wizard in Windows XP Home Edition
Find a Microsoft Knowledge Base article

To find a Microsoft Knowledge Base article, go to Microsoft Help and Support (http://support.microsoft.com), type the article number in the Search the Knowledge Base box, and then press ENTER.
Additional resources

Visit these Web sites for updates or late-breaking information about Windows XP.Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.
Copyright 2004 Microsoft Corporation. All rights reserved.
Microsoft, MS-DOS, Windows, Windows 98, Windows 98 Second Edition, Windows NT, Windows Server 2003, Windows Millennium Edition, Windows 2000 Professional, Windows XP Home Edition, and Windows XP Professional are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.


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