For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality.
Sutherland employs more than 21,000 professionals offering RightSourced seamlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained outsourcing professionals with state-of-the-art technology and proven business process outsourcing methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Designation : Technical Support Executive/customer support executive
Job Description : Involves handling Inbound Calls.
Involves resolving customer queries.
Involves updating customers on latest information on a product or service..
Should be comfortable working in shifts.
Should have excellent English communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual's performance would be rewarded.
Desired Profile Min Education Qualification: Any Graduate/ Post Graduate
Building a rapport with customers.
Age criteria: Restricted up to 35 years.
Candidates with relevant experience in a voice based
Involves working in Night shifts
Excellent Communication Skills.
Experience : 0 - 2 Years
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education : UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation: Rupees 1,75,000 - 3,00,000
Location : Chennai
Keywords : allowances , incentives
Contact : Anupama
Sutherland Global Services Inc
Telephone : 9952919963
Website : BPO - Business Process Outsourcing - Offshore BPO Solutions IT Outsourcing