Tata Communications recruits Fresherss

[jobs]

Job Description
1 Customer Front Line for Trouble Reporting
2 Trouble Ticket Assignment to different technical teams
3 Escalation Management
4 First-Level Troubleshooting for Data (IP and Transport) and Voice Issues.
5 Remote Hands Support & Coordination of Requests for Colo Services
6 IP & VoIP Post Implementation Service Modifications
7 Ability to take inbound calls with a Neutralised Accent.

Desired Candidate Profile

Training on the fundamentals of IP, Cisco and Juniper
would be added advantage
Should have basic knowledge of transmission systems
Understanding of Optical Fibre technology and troubleshooting
Ability to use e-mail, internet, Word and other software

Company Profile
Tata Communications Limited along with its global subsidiaries (Tata Communications) is a leading global provider of the new world of communications. The company leverages its Tata Global Network, vertical intelligence and leadership in emerging markets, to deliver value-driven, globally managed solutions to the Fortune 1000 and mid-sized enterprises, service providers and consumers.

The Tata Communications portfolio includes transmission, IP, converged voice, mobility, managed network connectivity, hosted data center, communications solutions and business transformation services to global and Indian enterprises & service providers as well as, broadband and content services to Indian consumers. The Tata Global Network encompasses one of the most advanced and largest submarine cable networks, a Tier-1 IP network, connectivity to more than 200 countries across 300 PoPs and more than one million square feet data center space. Tata Communications serves its customers from its offices in 80 cities in 40 countries worldwide. Tata Communications has a strategic investment in South African operator Neotel, providing the company with a strong anchor to build an African footprint.

The number one global international wholesale voice operator and number one provider of International Long Distance, Enterprise Data and Internet Services in India, the company was named Best Wholesale Carrier at the World Communications Awards in 2006 and was named the Best Pan-Asian Wholesale Provider at the 2007 Capacity Magazine Global Wholesale Telecommunications Awards for the second consecutive year.

Becoming the leading integrated provider to drive and deliver a new world of communications, Tata Communications became the unified global brand for VSNL, VSNL International, Teleglobe, Tata Indicom Enterprise Business Unit and CIPRIS on February 13, 2008.

Tata Communications Ltd. is a part of the $29 billion Tata Group; it is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange (NYSE: TCL).

Experience:0 - 1 Years
Location:Pune
Education:UG - B.Tech/B.E. - Any Specialization;Diploma - Any Specialization
PG - Any PG Course - Any Specialization;Post Graduation Not Required

Contact Details
Company Name:Tata Communications

Website: Tata Communications