At Cybernet-SlashSupport, we are looking to hire professionals who enjoy challenges, are innovative, dedicated to ensuring customer satisfaction, have great people skills and are committed to achieving excellence and exceed customer expectations.
Come to work for us and you will discover a work environment that promotes creativity and a work force that is multicultural and multinational in origin. We also believe that an organizational-level focus on continued learning is the best way to stay on top. That?s why we offer training and orientation on cutting-edge technologies to all of our employees. Also, everyone receives training in communication, leadership and teamwork, creating poised and confident employees.
We believe it's incredibly important to offer a clear career progression to our employees. Here, you will discover a flexible environment that allows you lateral moves.
Cybernet-SlashSupport is a leading provider of high-quality infrastructure management and technology support services. Headquartered in San Jose, CA, we employ close to 5,000 professionals and have offices in North America, Europe and Asia, including world-class offshore delivery centers in India.
Cybernet-SlashSupport has three centers of excellence:
SlashSupport - Center of Excellence (CoE) for Tech Support
Cybernet Software - Center of Excellence (CoE) for R&D
ReadyTestGo - Center of Excellence (CoE) for Independent Verification & Validation Services
SlashSupport is CoE for technology support and infrastructure management of enterprise and consumer products, applications and services for Cybernet-SlashSupport. SlashSupport has handled over 35 million requests for 600+ products and services, and is rated by the Black Book of Outsourcing as #1 in the mid-market ITO segment.
The Cybernet Software CoE is the first testing-focused center to achieve SEI?s CMMI level 5 certification. Our expertise spans test automation, testing frameworks, load testing, performance engineering and optimization of various applications and software.
ReadyTestGo (RTG) CoE for Testing and Independant Verification & Validation has an impressive track record, helping our clients enhance the quality and performance of their applications /products with over 400 projects completed successfully.
Designation Technical Support Executive
Job Description The positions are for Voice Based Technical Support Engineers.
Desired Profile The person would be responsible for handling inbound client calls and troubleshoot based on their technical queries within the scope of the project.
Good at client interaction and listening skill
Willing to work in US time zone.
Walkin with your resume from 28th July 2008 - 1st Aug 2008
Experience : 0 - 2 Years
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education : UG - Any Graduate - Any Specialization;Graduation Not Required
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Location : Chennai
Keywords : Networking , Execellent communication
Contact : Ambika
Cybernet - SlashSupport
2nd & 3rd Floor,
No. 81, MBC Towres,
T.T.K. Road, Alwarpet
Chennai,Tamil Nadu,INDIA 600018
Telephone : 9940079900
Website : CSS Corp - Support Services for Technology Vendors and Consumers | Infrastructure Management