[jobs]

(FRE & Exp) WILLS WORTH CONSULTING looking for Associate / Sr. Associate - Technical : Voice (International BPO)

Experience: 0 - 5 Years
Education: UG - Any Graduate - Any Specialization
Location: Delhi/NCR, Gurgaon

WILLS WORTH CONSULTING, a leading Executive Search & HR Solution Company in India. Wills Worth Consulting has the flexibility to meet different needs of Recruitment, HR Outsourcing and Staffing services across Industries viz. Insurance, Banking, ITES, Telecom, IT, Media, Automobiles FMCG & retail. With strong National presence through our Consulting offices and associates. Our specialization includes placements of senior, middle and entry level professionals in the field of Insurance, Telecom, FMCG, Retailing, IT, from high profile early stage to large Fortune 500 companies.
Wills Worth Consulting has moved into becoming a company, with a two distinct product lines - executive search (middle and senior executive hires) and recruitment support services (entry-level and junior executive hires, mass recruitment solutions).
With our offices in Delhi (for North), Mumbai (for West) and shortly starting our offices at Kolkata (for East), Bangalore (for South) and other B Class Cities like Jaipur, Chandigarh, Indore, Ahmedabad etc, and more than 100 associates working on assignment everyday, nationally makes us one of the preferred partner in the Industries.
Our Client: one of India's leading International BPO.

Job Description:
Interaction with the International Customers.
Handling the Inbound calls.
Solving Technical Quires of the Customers.
Trying to solve the Technical problem of the customers.
To meet targets in terms of number of calls / pick-ups and pick-up conversion.
Achieve targeted quality scores.
Maintain customer and vendor databases.
Implementation of new negotiated facilities services and programmes.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of operations.
Key Skills and Sectors: FMCG, Pharma, Education, Telecom, IT, ITES, Retail, PSU, Government, Financial, Banking, Insurance, sales , insurance , Banking , Telecom, Mutual Funds, Financial, MF, Tyres, Office Automation , Hotel,sales , HR, business development, FMCG, Telecom , sales , insurance , Banking , Advisors, Agent, FMCG, Telecom, Sales, Marketing, Media, TV, News Paper, Sales, Media, HR, HR, Pharma, Education, Telecom, IT, ITES, Retail, PSU, Government, Financial, Banking, Channel sales, Dealer Network, Distribution, Healthcare, Automobile, Interior Design, BPO, Construction, Cement, Consulting, Consumer Durable, Engineering, Projects, Entertainment, Media, Export, Import, Fashion, Stock broking, Jewellery, Travel, Tourism, Airlines, Hospitality, Networking, Internet, Dot Com, Law, Legal, Logistics, Freight, Courier, Manufacturing, Industrial, Military, Army, MGO, Social Services, Oil and Gas, Power, Petroleum, Printing, Packaging, Real Estate, Recruitment, Medical Representative, MR, Investment, VC, GRE, GMAT, Chemical Sales.
Desired Profile:
Qualification: Grad / Under Grad , MBA, BE / BTech, Diploma, MCA, Other
Age between 19 yrs - 25 yrs.
Excellent Communication Skills both verbal & written.
Customer Oriented ability to assess customer needs & prioritize accordingly, Customer Service Oriented.
Telephone Etiquettes.
Ability to use the desktop computer system

Contact:
Anurag
Wills Worth Consulting
New Delhi
New Delhi,.,INDIA 110092
Telephone: 01204284195
Email: jobs(at)willsworth.net
Website: http:// www.willsworth.net