************* ******************* (FRESHER) MindRiver Information Technologies Pvt Ltd looking for Tech Support in HP (Voice)

Experience: 0 - 1 Years
Location: Bengaluru/Bangalore
Education: UG - Any Graduate - Any Specialization

Job Description:
· Troubleshooting Hardware / Networking related queries of our global clients Over Phone which involves working in different time zones
· Customer care technicians take calls from Global customers and initiate the right response to them, positively and professionally
· Deal with a wide range of products and using a powerful information database
· Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand

Please ensure that you carry the documents mentioned below for this Walk-in-Interviews:

1. Resume (Ensure that your Full Name)
2. A recent passport photograph
3. A copy of academic certificates

Proof of date of birth
Photo ID (Passport, Driving license, Election ID Card)


Desired Candidate Profile:
· Troubleshooting Hardware / Networking related queries of our global clients Over Phone which involves working in different time zones
· Customer care technicians take calls from Global customers and initiate the right response to them, positively and professionally
· Deal with a wide range of products and using a powerful information database
· Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand


Company Profile:
MindRiver Information Technology Private Limited, is a privately held Bangalore based Company which was formed in April 2003. The company, started by seven Industry Technocrats, was formed to collectively leverage their skills and domain expertise so as to be a leader in the IT Outsourcing Space. MindRiver was formed with the aim of responding to business recruitment needs by providing a highly responsive, rapid service. Long established and financially secure, MRIT is proud to retain its status as a privately owned business adhering to traditional values.
The Philosophy: Our philosophy is one of total quality and service. We recognize that people are the lifeblood of our business, whether they are our clients, our applicants or our members. Our professional and confidential members work in a team environment, each one working towards matching the best applicant to the right job. To meet today's market requirements, we tailor a cost effective recruitment service to suit the precise needs of individual clients. Our flexibility ensures that we remain leaders in our field. We work to exceed our client expectations, to get it right the first time every time, in order to recruit staff that will enhance your organization’s performance.
Our Success: We are proud of our achievement, our team and our success. The majority of our business is repeat business and we have seen juniors of yesterday become the managers of today. We recognize the importance of a cost effective service whilst ensuring our service and our quality are never compromised.

Our Services : They can be broadly classified into the following categories:
- Facility Management Services
- IT Infrastructure Services
- Remote Management Services
- Application Management Services


- Business Continuity Services
- Software Asset Management Services
- IT Consulting Services

Contact Details:
Company Name: MindRiver Information Technologies Pvt Ltd.
Website: http://www.mindriver-it.com
Executive Name: Mr. Gopi
Address:
MindRiver Information Technologies Pvt Ltd
Suite # 512, 4th Floor, Oxford Towers
139, Airport Road
Kodihalli
Bangalore,Karnataka,INDIA 560008
Telephone: 91-080-30575809