[jobs]

Experience: 0 - 5 Years
Location: Pune

WIPRO BPO HIRING FOR ITS TELECOM CLIENT (NON VOICE)

Job Description:
• Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations
• Communicate with operations staff on client issues, policy change etc.
http://forums.sureshkumar.net/bpo-callcenter-jobs/
Age: 18 to 45 years

Education: ONLY GRADUATES
BE / B.TECH / MCA / UNDERGRADUATES / DIPLOMA HOLDERS NEED NOT APPLY

Shifts: Open to working in NIGHT shifts

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:

Wipro BPO (Monday to Friday)
Plot No. 2, Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi, Pune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Motor Finance

Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)

RESUME (for non voice)
SIBASAMBHU LENKA

Tel: +919748566992 +919748566992,Email ID:sibasambhulenka@yahoo.com


------------------------------------------------------------------------------------------

OBJECTIVE:

To integrate and efficiently implement my experience as a Telecaller and a Marketer to achieve organizational and personal goals.

EDUCATIONAL QUALIFICATION:

B.Sc, Utkal University (2004-2007)

WORK EXPERIENCE:


# Sr.Executive (Outbound-Bharti Axa life insc.) - Aegis BPO Services Ltd., Kolkata,18th April 2008-20th may2009
Job Profile

• Taking calls for outbound process.
• Maintaining the quality parameters I've ahieved 100% quality among the entire process in Bharti axa.
• Generating effective leads .
• Give Updates and give feed back to new executive how to improve the quality and
• productivity.
•
EXTRA CURICULAR ACTIVITIES:


1 Awarded Debate Prize at Blockwise compitation in High
school
2 I have knowledge about computer that is about ms office,excel,and
internet

3 I have more than 25wpm in typing speed




PERSONAL INFORMATION

NAME : SIBASAMBHU LENKA

FATHER'S NAME: JANAKAR LENKA

PRESESNT ADDRESS: 176, CHARUCHANDRA PLACE ,KOL-33
PERMANENT
ADDRESS: AT-KALISH PARA ,PO-PIMPUDI,
VIA-RAJAKANIKA
,D-KENDRA PARA ORRISSA -754220

CONTACT NO: 09748566992
DOB: 4TH APRIL1987

SEX: MALE

RELIGION: HINDUISIM

NATIONALITY: INDIAN

LANGUAGE KNOWN: ORIYA,HINDI,ENGLISH

EDUCATIONAL QUALIFICATION:
SL. No: STREAM BOARD YEAR OF THE PASS DIVISION MARKS IN %
1 10TH ORISSA BOARD 2002 1ST 65
2 ISc. ORISSA COUNCIL 2004 2ND 51
3 BSc. UTKAL UNIVERSITY 2007 2ND 49


DATE-
PLACE-KOLKATA SIBASAMBHU LENKA

v