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Job Description
IPSoft,the fastest growing MSP in the US is looking for expert in IP Telephony (IPT) .certification in CCVP/ACS is required. Exp in Cisco Call Manager,UCM,Unity,IPCC.Avaya Media Servers,Media Gateway

Desired Candidate Profile
Title: IP Telephony Engineer

Location: Bangalore(ITPL,Whitefield)

Employment Status: Full-Time/Employee

IPsoft (IPsoft, Inc.), founded in 1998, is an industry-leading managed services provider offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations.

The world's largest companies, such as Time, Inc. Interactive, Genworth, IKON Office Solutions, The Sharper Image, Reuters, and Martha Stewart Living Omnimedia have entrusted their systems, networks, databases, and enterprise applications to IPsoft. Today, 1 in every 30 Fortune 1000 companies is an IPsoft client.

Responsibilities

Design, implementation, ongoing management, and troubleshooting of Cisco Unified Communications Systems, including CallManager/Unified Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise

Management and troubleshooting Cisco Analog and Digital voice gateways and devices, including ISR's, VG224's, ATA-186's as well as Cisco IP phones

Design, implementation, ongoing management, and troubleshooting of Avaya Communications Manager systems

Management and troubleshooting of Avaya media servers, media gateways, and IP phones

Required Expertise

Ideal candidate will have either strong Cisco or Avaya experience

Cisco IP Telephony Experience

o CallManager/Unified Communications Manager 4.x through 6.x

o Unity 4.x/5.x

o CallManager Express/Unified Communications Manager Express

o Unity Express

o Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP

Avaya IP Telephony Experience

o Avaya Communications Manager 3.x through 5.x

o Avaya ESS/LSP

o Avaya Modular Messaging

o Avaya Contact Center

o Strong knowledge of Avaya media gateways

Ideal candidate must have a strong background in traditional IP Networking

Strong networking background

o Understanding of network operations at Layer 2 and Layer 3

o Understanding of major routing protocols

o Understanding of fundamental network technologies (VPNs, NAT, etc.)

Desirable Expertise

Skills in both Cisco and Avaya will heavily assist the candidate. One is required (as listed above), both would be excellent.

The following skills will heavily assist the candidate, but are not required

Cisco IPCC/ICM Enterprise

Cisco IPCC/UCC Express

Avaya Contact Center

Cisco Voice Portal

Administrative experience with Windows and/or Linux/Unix operating systems

Experience with Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.)

Qualifications

Bachelors Degree in relevant technical discipline or equivalent professional experience is preferred.

Cisco or Avaya certifications are preferred (CCVP, ACS, or equivalent)

Qualified candidate must have 2 years experience with either Cisco or Avaya IP Telephony infrastructure, including design, implementation, and ongoing management/troubleshooting.

Must have the ability to manage multiple projects within the established scope, budget and timeline.

Requires complex problem solving abilities with experience in performing root cause analysis.

Benefits:

Competitive Salary

Monthly Performance Plan

IPsoft has grown over 100% each year for the last fiveconsecutive years, and we need you to help us keep growing! It's an exciting time as we expand our company globally and push the envelope of what customers can expect from a managed service provider.

Uday.bhaskar

VP Talent Acquisition

IPSoft

IPsoft, Inc.

'Rocket Scientists Included'

ubhaskar@ipsoft.com

cell:9900165644(blr)/ 9810344234(delhi)

Company Profile
IPsoft

IPsoft, formed in 1998, is a leading managed services provider, offering a complete solution to enterprise customers for outsourcing global Internet operations. We deploy, manage, secure, scale, and monitor e-business systems using our unique automation technology, which automates functions otherwise done manually, delivering higher quality, cost savings, and increased flexibility. IPsoft manages our customers' systems via our worldwide network of data centers, and Network Operations Centers located in North America, Europe (United Kingdom and Netherlands) and India (Bangalore). IPsoft is headquartered in New York City.

The ability to leverage advanced automation technology is our key strength; it enables us to provide financially-accredited uptime guarantees to our clients. This is the reason why some of the world's largest Fortune 1000 companies, such as AstraZeneca, AT&T, BT, Canon, Coca-Cola Enterprises, DuPont, Genworth Financial, Marsh & McLennan, Mitsui Sumitomo Insurance, Rabobank, Time Warner, and Tyco International have handed over their systems, network management and database architecture needs in the hands of IPsoft.

IPsoft has grown over 100% each year for the last five consecutive years. At Gartner's 2005 Global Outsourcing Summit in Los Angeles, a Gartner analyst proclaimed IPsoft '...the Managed Services company to watch.'

IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.

IPsoft is a fast-paced, energetic and fun place to work. We're changing the way managed services are delivered to customers, and we're looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.

ubhaskar@ipsoft.com

Experience: 2 - 7 Years
Location: Bengaluru/Bangalore
Education: UG - B.Tech/B.E. - Any Specialization

Contact Details
Company Name: IP Soft
Website: IPsoft, Inc.