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(Exp: 1 - 6 Years) HP Hiring Wintel Level 3 Support

HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.
Designation : Wintel Level 3 Support
Experience : 1 - 6 Years
Education : UG - B.Tech/B.E. - Computers, PG - MBA/PGDM - Marketing
Location : Bengaluru/Bangalore
Job Description : business environment
HP Consulting is a global business integrator delivering solutions with speed, power and passion.
We have over 6000 consultants and project managers in 110 countries helping clients to realign their IT strategies and make best use of technology to create or capitalise on business opportunities.
We offer Internet and global technology solutions to multi-site, multi-national businesses, manufacturing, telecoms, automotive and other key industries, including extended manufacturing, financial services, networking, IT, CRM and e-commerce.
Customers range from start-ups to large corporations
job description
You'll be making significant contributions to the overall success of projects, whether the optimum solutions involve people, process or technology.
Delivering tremendous differentiated and perceived value to customers, you'll ensure that hp provides them with the best overall service experience in the industry...not only ensuring that projects run to plan, but also identifying opportunities to provide even greater value through expanded engagements or new consulting opportunities.
This will involve working exceptionally closely with customers, sharing knowledge, leveraging hp's experience and knowledge, and driving the creation of structured intellectual capital.
Desired Profile : The RSC Wintel team provides infrastructure support on Microsoft Windows platforms Servers and VMWare to HP customers worldwide. It is a part of ITO Global Center India.

Details:
- To provide L3 support on Microsoft Windows OS platform servers and Vmware
- Multiple customers across the globe with differing shift timings and support processes
- Incident/problem/change management
- Analysis of the environment and perform root cause analysis for identified problems
- The role will report to a Delivery Manager

- Bachelors degree in engineering; diploma holders will be considered in exceptional cases
- At least 5 years of experience on Microsoft server platforms
- Previous experience of a process-oriented support environment in a similar organization
- Relevant certifications highly desirable
- Excellent communication and technical skills
- Need to be flexible in terms of work timings, location etc

Responsible for the build and configuration of all W2K systems, monitoring of systems with 3rd party tools (OpenView, Mercury, Quest Foglight) and Java scripting, repair of hardware, run regular backups of systems, testing and installing patches and upgrades, installation of Siebel application and components, systems security

Mandatory Skills:
- MSCE credentials for W2K/W2K3; Microsoft Cluster Server (MSCS)
- Symantec AntiVirus Corporate Edition (SAVCE) 7.X, 8.X, 9.X, 10.X,
- Microsoft FTP Server, Microsoft DNS, Microsoft DHCP, Autonomy
- Linux System Administration
Contact : Hewlett Packard
Reference 253125
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