HSBC Electronic Data Processing India Pvt. Ltd Customer Service Executive

[sridhar]

HSBC Electronic Data Processing India Pvt. Ltd

Company Profile - The HSBC Group is one of the largest banking and financial services organisations in the world, with well-establishedbusinesses in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.Head office HSBC Holdings plc is incorporated in England, with its head office in London.The establishment in 1999 of HSBC as a uniform, international brand name ensured that the Groupscorporate symbol has become an increasingly familiar sight across the world. HSBC differentiates its brandfrom those of its competitors by describing the unique characteristics which distinguish HSBC, summarisedby the words The worlds local bank.International reach Over 9,700 offices worldwide.Staff More than 260,000 employees in 77 countries and territories

Designation Customer Service Executive
Experience 0 years
Industry Type CRM / IT Enabled Services / BPO / Medical Transcription Functional Area ITES / BPO / KPO / Customer Service / Operations
Keyword Call Center, BPO, ITES, Customer Service, Customer care

Location Hyderabad / Secunderabad

Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Job Description
# Acquire knowledge on HSBC products and procedures.
# Efficiently handle inbound and outbound calls to resolve overseas customers queries.
# Electronically process data and respond to customer queries pertaining to banking transactions.

Desired Profile
# Looking for Graduates/12th pass. Freshers with BE/B Tech/MCA qualification need not apply.
# With excellent verbal and written communication skills in English.
# Ability to interpret and handle complex numerical data.
# High energy levels.
# Negotiating skills.

# Excellent interpersonal skills.
# Strong customer service orientation.
# Good keyboard skills.
# Flexible to work in shifts.
# Maximum age limit to apply is 50 years.
# Only local candidates can apply.

Reference
Customer Service Executive

Contact Information
Name Ms. Shivani

Website http://www.hsbc.co.in
Address HSBC Electronic Data Processing India Pvt Ltd
Email pshivani@hsbc.co.in